Our Services
qbox offers three distinct service plans designed to support growing Australian businesses with modern, flexible and secure IT solutions. Whether you're a small team just getting started or a fast growing business with more complex needs, there's a qbox plan to match.
Kronos
Essential IT support for emerging businesses
Perfect for smaller or emerging businesses that need reliable day‑to‑day support, entry‑level protection, and platform flexibility. Kronos keeps your tech running smoothly without overcomplicating things.
Ideal for:
Businesses with up to 20 users, new or emerging businesses, budget‑conscious teams who still need expert help and foundational security.
Titan
Advanced support and protection for growing businesses
Titan is our flagship service — providing a fully managed, security‑first IT environment. With strong protection, centralised management, expert support, and advice on lifecycle, procurement, and budgeting, this is the level most of our clients choose.
Ideal for:
Businesses with 20–150 users, experiencing growth or complexity, or needing stronger security, reporting, and long‑term IT planning.
Titan PLUS
Maximum protection with real‑time threat monitoring
Titan PLUS includes everything in Titan, plus SIEM, 1Password and other bespoke security platforms. It’s designed for businesses in highly regulated sectors or those with sensitive data and heightened risk exposure.
Ideal for:
Security‑conscious or regulated businesses (e.g. legal, healthcare, finance), or those who’ve experienced past cyber events and need stronger defences.
Feature Comparison Table
|
Feature / Service |
Kronos |
Titan |
Titan PLUS |
|
Help desk support (9–5:30 AEST) |
Unlimited (*) |
Unlimited |
Unlimited |
|
Device management (MacOS & PC) |
Basic |
Advanced MDM |
Advanced MDM |
|
Support for Microsoft & Google |
Yes |
Yes |
Yes |
|
Email security & archiving |
Standard |
Advanced |
Advanced |
|
Endpoint protection & detection |
Standard |
Enterprise-level protection |
Enterprise-level protection |
|
Multifactor authentication (MFA) |
Basic |
Advanced |
Advanced |
|
Cyber awareness training |
Basic |
Advanced (Incl Phishing Simuation) |
Advanced (Incl Phishing Simuation) |
|
Cloud backups (**) |
Included |
Included |
Included |
|
Network Security |
— |
Included |
Included |
|
SIEM Monitoring |
— |
— |
Included |
|
24/7 SOC Monitoring & response |
— |
Included |
Included |
|
Procurement & lifecycle advice |
Basic recommendations |
Advisory & select vendor support |
Advisory & select vendor support |
|
Security compliance support |
— |
Essential 8 Maturity Level 1 Aligned |
Essential 8 Maturity Level 1 Aligned PLUS |
|
Bespoke Security Platforms |
— |
— |
Included |
* Standard support items, please refer to service plan for further details.
** Cloud backup of Microsoft and Google Workspace platforms (Exchange Online, Gmail, OneDrive, Google Drive, SharePoint, Microsoft Teams, Google Groups)
Which Service Is Right for You?
| Service | Best For |
| Kronos | Startups, emerging businesses, or teams that want IT support on a budget. |
| Titan | Growing businesses ready for strong security, flexibility, and expert help. |
| Titan PLUS | Businesses in regulated industries or those needing high-end threat response. |
Next Steps
Not sure what's right for you? Let us help.